Services

From an idea to a business that runs without you

Three end-to-end programmes — POS system consultancy, cloud kitchen setup and food business consultancy for restaurants, cafés and QSR — plus the software we build around them. We start well before the software: the unit economics, the licences, the site, the layout, the equipment and the menu. Then the system that ties it together, the hiring, the training, the launch, and the monthly review that keeps it honest.

3
Consultancy programmes: 28
Phases, all named: 10
Stages to launch: 16
Software services

Consultancy programme

POS System Consultancy

The right till, configured for how you actually trade

Most POS projects fail on configuration, not software. We start with how your counter actually works — who rings up, who voids, what the tax rules are, what happens when the internet drops — and only then choose and configure the system. You end up with a till your staff can run on day one, books that reconcile, and invoices your tax authority accepts.

Who it’s for — Restaurants, cafés, supermarkets, pharmacies, hotels and multi-branch groups — whether you are opening your first outlet or replacing a system that has stopped keeping up

How the engagement runs

Counter audit

We sit through a live service — a full shift, at your busiest hour — and map what really happens: order flow, who overrides what, where the queue builds, how cash is handled, what gets written on paper because the system can't do it.

Current-state workflow map
Bottleneck and leakage report
Role and permission matrix

System selection & scoping

An honest recommendation on which platform fits — one of ours where it genuinely suits, and something else where it doesn't. Scoped against branch count, item count, tax regime, offline risk and the integrations you already depend on.

Platform recommendation with reasoning
Total cost of ownership over three years
Module and integration scope

Hardware specification

Terminals, thermal printers, cash drawers, barcode scanners, weighing scales, kitchen displays, customer-facing screens and network — specified to a budget, with models we have actually deployed rather than a generic list.

Itemised hardware list with budget tiers
Counter and kitchen layout plan
Network and power requirements

Fiscal & tax setup

Registration and integration with the tax authority your business reports to — PRA in Punjab, FBR federally — so paid invoices are fiscalised automatically and receipts carry the official invoice number and QR code.

Fiscal registration and integration
Tax rules by payment method
Compliant receipt and invoice templates

Data migration & configuration

Your menu or catalogue, suppliers, customers, opening stock and outstanding balances moved in and reconciled — then modifiers, recipes, discounts, promotions, loyalty tiers and user roles configured against the audit from phase one.

Migrated and reconciled master data
Configured modifiers, taxes and discounts
Opening stock count

Staff training

Hands-on sessions by role, not one long session for everyone: cashiers on billing and returns, kitchen on the display, managers on reports and voids, owners on the branch view. Plus a printed quick-reference card that lives at the counter.

Role-based training sessions
Counter quick-reference cards
Recorded walkthroughs for new hires

Go-live & hypercare

We are on site or on call for the first live services, when the real problems appear. Parallel running where the risk warrants it, and every issue logged and closed before we hand over.

Supervised go-live
Two weeks of hypercare support
Closed issue log and handover note

What’s included

A written recommendation you own, whichever platform you choose
Hardware sourced to spec, or a list you can buy against yourself
PRA / FBR fiscal registration and integration
Data migration from spreadsheets or your previous system
Role-based staff training and reference material
Two weeks of hypercare after go-live, then ongoing support

Typical timeline: 3–6 weeks for a single outlet, 8–12 for a multi-branch rollout
What you end up with: A till your staff run without calling you, books that reconcile at close, and tax invoices that do not get rejected.

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Consultancy programme

Cloud Kitchen Setup

From an idea to first order — and then to a kitchen that runs itself

A cloud kitchen is a different business from a restaurant: no dining room, no walk-ins, and margins decided by packaging, aggregator commission and rider time rather than table turns. We take you from the first spreadsheet to a kitchen where tickets print, riders get dispatched and the P&L is visible daily — and we are candid about the numbers before you sign a lease.

Who it’s for — First-time founders opening a delivery-only kitchen, restaurants adding a delivery brand, and operators running several virtual brands out of one kitchen

How the engagement runs

Concept & feasibility

Cuisine, positioning and price point tested against what already delivers in your target radius. We build the unit economics — food cost, packaging, aggregator commission, rider cost, rent, staff — and show you the break-even order count before anything is committed.

Unit-economics model with break-even
Delivery-radius and competitor scan
Go / no-go recommendation

Registration & licensing

The paperwork mapped end to end: business registration, NTN, sales-tax registration, and the food authority licence your city requires. We prepare the checklist and the documents; you or your lawyer sign them.

Licence and registration checklist
Document pack ready for submission
Renewal calendar

Location & kitchen layout

A delivery kitchen is chosen on rider access, not footfall. We assess shortlisted sites for access, power, ventilation, drainage and storage, then lay out the line so that prep, cook, pack and pickup flow in one direction and never cross.

Site assessment for each shortlisted unit
Kitchen line layout and pickup-window plan
Fit-out scope for your contractor

Equipment & hardware

Cooking line, refrigeration, storage and packaging specified against your menu and volume — with the technology alongside it: POS terminal, kitchen display, thermal printers, and phones for the rider app.

Costed equipment schedule
Technology hardware list
Supplier shortlist and lead times

Menu engineering

Every dish costed to the gram, with recipes built into the system so stock depletes as you sell. Items are ranked by margin and popularity, and anything that travels badly is reworked or cut before launch, not after the reviews.

Recipe cards with costed ingredients
Menu margin ranking
Packaging spec per item

Systems & aggregator onboarding

ServeSync POS configured for a delivery-only operation — kitchen display, rider dispatch, zones and a QR menu for direct orders — plus Foodpanda connected as a first-class channel so aggregator orders land in the same queue instead of being re-keyed off a tablet.

Configured POS, KDS and rider app
Foodpanda channel integration and SKU mapping
Delivery zones, charges and rider assignment

Hiring & training

Role definitions and a shift plan sized to your forecast volume, then training for the whole team: kitchen on the display and ticket flow, packers on the spec, riders on the app, and the manager on daily close.

Role definitions and shift roster
Standard operating procedures
Trained team, signed off

Soft launch

A deliberately limited opening — a short menu, a small radius, real orders — to find what breaks while the volume is survivable. Ticket times, packaging failures and stockouts are measured and fixed before you open properly.

Soft-launch plan and order caps
Ticket-time and failure log
Fix list closed before full launch

Launch

Full menu, full radius, aggregator listings live and promotions loaded. Brand, photography and listing copy done properly, because on a delivery app the photograph is the shopfront.

Live aggregator listings
Menu photography and listing copy
Launch promotions configured

Run & optimise

Monthly review against the model built in phase one: margin by item, waste, ticket time, repeat rate, aggregator commission versus direct orders. Then we change the menu, the pricing or the process — and we keep the software running underneath it.

Monthly performance review
Menu and pricing adjustments
Ongoing support and updates

What’s included

Unit economics before you commit to a lease
Licensing checklist and document pack
Kitchen layout and costed equipment schedule
Recipes costed to the gram, loaded into the system
ServeSync POS, kitchen display, rider app and QR menu
Foodpanda integration so aggregator orders skip the tablet
Soft launch, full launch and a monthly review after it

Typical timeline: 8–14 weeks from first meeting to first order, site depending
What you end up with: A kitchen taking orders on every channel through one queue, with a P&L you can read daily and a menu you know the margin on.

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Consultancy programme

Food Business Consultancy

Open the restaurant, café or QSR — and still be trading in year three

Most food businesses do not close because the food was bad. They close because the rent was too high for the covers the site could ever do, the menu was never costed, and nobody knew the daily numbers until the money had already gone. We run the whole project — concept, feasibility, site, licences, layout, equipment, menu, systems, hiring, launch — and we say no early when the numbers do not work, which is the cheapest advice you will ever get.

Who it’s for — Dine-in restaurants, cafés and coffee shops, QSR and takeaway counters, bakeries and dessert parlours, food-court units, and groups opening their second, fifth or twentieth outlet. Delivery-only operators are better served by the Cloud Kitchen Setup programme above

How the engagement runs

Concept & feasibility

Format, cuisine, price point and service model decided together rather than assumed: a 40-cover trattoria, a 12-seat speciality café and a QSR counter are three different businesses. We build the unit economics — covers per day, average ticket, food cost, rent, staff, utilities — and give you the break-even before you sign anything.

Unit-economics model with break-even covers
Format and service-model recommendation
Go / no-go call, in writing

Brand & positioning

Name, identity, menu design, packaging, signage and the photography your listings and social accounts will live on. A café and a QSR chain are read by customers in seconds, and most of that reading happens before anyone tastes anything.

Brand identity and menu design
Packaging and signage artwork
Food photography and launch social kit

Site selection & lease

Footfall counted at the hours you will actually trade, not on a Sunday afternoon. Catchment, visibility, parking, service access, power and the rent-to-revenue ratio your model can carry — then a read of the lease terms before you commit to five years of them.

Site scorecard for each shortlisted unit
Footfall and catchment assessment
Rent-to-revenue check and lease review notes

Licensing & compliance

Business registration, NTN, sales-tax registration, the food authority licence, hygiene and health requirements, signage NOC and music licensing where it applies. We prepare the checklist and the document pack; you or your lawyer sign and file them.

Licence and registration checklist
Document pack ready for submission
Renewal and inspection calendar

Layout, kitchen & fit-out

Seating plan sized to the covers in your model, then the back of house designed around it — prep, cook, plating, wash-up, cold and dry storage, and a counter or bar that does not become the bottleneck at peak. Service flow is planned so staff and guests never cross.

Seating plan and cover count
Kitchen line and service-flow layout
Fit-out scope your contractor can price

Equipment & hardware

Cooking line, refrigeration, storage, extraction and — for cafés — the espresso setup and grinders that decide your cup quality. Alongside it the technology: POS terminals, kitchen display, thermal printers, customer-facing screen and the tablets for the floor.

Costed equipment schedule with lead times
Technology hardware list
Supplier shortlist and warranty terms

Menu engineering & suppliers

Every dish costed to the gram with recipes loaded into the system so stock depletes as you sell, portions standardised so the tenth plate matches the first, and items ranked by margin and popularity. Supplier terms agreed and opening stock counted in.

Costed recipe cards and portion standards
Menu margin and popularity ranking
Supplier terms and counted opening stock

Systems & channels

ServeSync POS configured for your format — live floor plan and table service for dine-in, a fast counter flow for QSR, kitchen display, QR self-order, delivery zones and riders, loyalty, and Foodpanda arriving in the same queue instead of on a separate tablet.

Configured POS, floor plan and kitchen display
Delivery, QR ordering and aggregator setup
Reports, tax rules and fiscal invoicing

Hiring & training

Front and back of house roles defined, a shift roster sized to your forecast covers, and service standards written down rather than assumed. Then training by role — floor staff on the pad and the table plan, kitchen on the display, managers on close and reports.

Role definitions and shift roster
Service standards and SOPs
Trained team, signed off by role

Soft launch & launch

Friends and family, then a limited menu at limited covers, with ticket times and service gaps measured while the volume is survivable. The fix list is closed before the full launch — the opening week is when reviews are written, and they are permanent.

Soft-launch plan and cover caps
Ticket-time and service-gap log
Fix list closed, then launch marketing live

Run, review & scale

Monthly review against the model built in phase one: margin by item, waste, labour percentage, covers by daypart, repeat rate. When the outlet is proven, the same configuration and playbook are repeated so the second opening takes days rather than months.

Monthly P&L and menu review
Waste and labour-cost actions
Second-outlet playbook and rollout plan

What’s included

Unit economics and a break-even cover count before you sign a lease
Brand, menu design, packaging and launch photography
Site scorecard, footfall assessment and lease review notes
Licensing checklist and document pack
Seating plan, kitchen layout and a fit-out scope for your contractor
Costed equipment schedule and the POS hardware alongside it
Recipes costed to the gram and loaded into the system
ServeSync POS configured for your format, with delivery and Foodpanda
Role-based hiring, rosters and staff training
Soft launch, full launch, and a monthly review after it

Typical timeline: 10–16 weeks from first meeting to opening, site and fit-out depending
What you end up with: An outlet that opens on plan, a menu you know the margin on, a team that runs service without you on the floor, and numbers you read monthly instead of discovering annually.

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Start to finish

Scratch to running smoothly

The stages every new outlet goes through, and who does the work at each one. We are a software house — we can prepare your licensing pack, but the signature has to be yours, and the table says so.

Feasibility & business plan

Market, pricing, unit economics and break-even, modelled before any money is spent. If the numbers do not work, we say so at this stage rather than the next one.

Plutox

Registration, licensing & tax

Business registration, NTN, sales-tax registration and the sector licence you need. We prepare the checklist and the pack; the filing is yours to sign.

You, with our checklist

Location & fit-out

Site assessment against the things that actually matter for your model, a layout that keeps the workflow moving in one direction, and a fit-out scope your contractor can price.

Plutox + you

Equipment & hardware

Everything from the cooking line or shelving through to terminals, printers, scanners and displays — costed, with lead times, so nothing arrives the week after opening.

Plutox + you

Software & systems

POS, inventory, accounting, HR and the channels you sell through, configured as one system rather than five that need re-keying between them.

Plutox

Catalogue, menu & pricing

Every item costed, recipes linked to stock, margins ranked, and prices set from the model rather than from what the shop down the road charges.

Plutox + you

Suppliers & opening stock

Supplier terms, purchase orders, goods-received flow and a counted opening stock, so your first day's valuation is real and not an estimate.

Plutox + you

Hiring & training

Roles, shift plan and standard operating procedures, then role-based training on the system for everyone who will touch it.

Plutox + you

Soft launch & launch

A limited opening to find the failures at survivable volume, the fix list closed, then the full launch with listings, promotions and photography ready.

Plutox + you

Run smoothly

Monthly reviews against the original model, software support and updates, and changes to the menu, pricing or process when the figures say so.

Plutox

How we work together

Four ways to engage

Take the report and run it yourself, or hand us the whole thing. Both are fine — the advisory engagement is deliberately useful on its own.

Advisory

A fixed-scope audit and written recommendation. You take the report and execute it yourself, with whichever vendor you choose. No lock-in and no obligation to build with us.

Turnkey setup

We run the whole programme end to end — audit, selection, hardware, configuration, migration, training and go-live — and hand over a business that is trading.

Retained support

A monthly arrangement after launch: software support and updates, a performance review against the original model, and changes made as the business grows.

Multi-branch rollout

One outlet proven, then repeated. A branch playbook, a central warehouse and reporting configured so the tenth opening takes days rather than weeks.

What we build

16 software services

Once the consultancy is done, this is the work itself — one team, one contract, no hand-offs between vendors.

POS Software Development

Ground-up point of sale platforms engineered for speed at the counter — sub-second item lookup, offline-first billing and hardware that just works.

ERP Development

Modular enterprise resource planning that replaces the spreadsheet sprawl — finance, procurement, HR, manufacturing and inventory on one ledger.

Restaurant POS

Floor plans, split bills, kitchen display screens and delivery aggregator sync — built for peak dinner rush, not a demo.

Mart & Retail POS

High-throughput supermarket checkout with barcode scanning, weighed items, promotions and tiered customer loyalty.

Pharmacy POS

Batch, expiry and narcotic register control with regulator-ready reporting, plus salt-level substitute suggestions at the counter.

Hotel Management System

Property management for single hotels or portfolios — reservations, housekeeping, channel manager, folios and night audit.

CRM Development

Pipelines your sales team actually updates — lead scoring, quotation builders and automated follow-up sequences.

Web Development

Marketing sites, portals and SaaS dashboards on Next.js — accessible, server-rendered and consistently in the green on Core Web Vitals.

Mobile Applications

One Flutter codebase, two native-quality apps — with offline caching, push notifications and store submission handled end to end.

Desktop Applications

Windows, macOS and Linux builds for counters that cannot depend on a browser tab or a stable internet connection.

Cloud Solutions

Infrastructure as code on AWS or Azure — containerised, autoscaling, observable and costed before a single resource is provisioned.

AI Automation

Retrieval-augmented assistants, demand forecasting and document extraction wired directly into the systems your team already uses.

API Development

Versioned REST and GraphQL services with OpenAPI contracts, rate limiting and documentation your integration partners can self-serve.

Payment Integration

Card, wallet and bank rails integrated with idempotent flows, reconciliation reports and PCI-conscious tokenisation.

Inventory Systems

Warehouse-grade stock control — multi-location, serialised, batch-tracked, with reorder intelligence that prevents dead capital.

Custom Software

When nothing off the shelf fits: a discovery sprint, a costed roadmap, then software shaped precisely around how your business runs.

Start a conversation See the stack we build on