What they say when we're not in the room
Quotes from the people who actually use the software daily — not curated one-liners. Each one names the person, their role and their company.
- 5.0
- Average rating
- 8
- Reviews
- 100%
- Would recommend
- 24/7
- Support availability
Client voices
In their words
Listed in full rather than rotated in a carousel — a review you can't finish reading isn't proof of anything.
We had three tills, two spreadsheets and no idea what our food cost actually was. Eleven weeks after signing, all 18 venues were on one system and I could see margin by dish before lunch service ended.
Our pharmacy audit used to take four days of pulling paper. ServeSync produced the entire batch and narcotics trail in a single export — the inspector left in ninety minutes.
What sold me was the discovery sprint. They spent two days behind the counter with my cashiers before quoting anything. Every other vendor sent a price list on day one.
Six properties, six different systems, one very unhappy finance team. StaySync consolidated all of it and our night audit now closes itself. Month-end went from a fortnight to three days.
Twelve years of ledger data migrated without a single reconciliation break. I have been through two ERP migrations before and neither went like this one.
The forecasting module pays for the whole contract. Stockouts dropped 43% in the first quarter and we are carrying less inventory than before, not more.
Our internet dies twice a week. The POS keeps billing, then everything reconciles when it comes back. That one feature is the reason we renewed.
I have worked with agencies in three countries. Plutox is the only one that has ever handed over documentation I could give a new developer and have them productive the same week.
Client names and companies on this page are illustrative placeholders pending written approval to publish real ones.
Before you ask
Common questions
Straight answers on timelines, pricing, ownership and support.
How long does a typical project take?
A single-location POS deployment usually goes live in 4 to 6 weeks. A multi-branch ERP with data migration runs 3 to 6 months. After the discovery sprint you receive a costed roadmap with dated milestones, and we hold ourselves to it.
Do I own the source code?
Yes. On final milestone payment you receive the full source code, database schema, infrastructure credentials and technical documentation. There is no licence that expires and no vendor lock-in — continuing with us stays a commercial choice.
How is a project priced?
Fixed price per milestone, agreed before any code is written. The discovery sprint is quoted separately and is deductible from the build if you proceed. You will never receive an invoice for work you did not approve in advance.
What does ongoing support cost?
Support plans start at 12% of the build value annually and include 24/7 monitoring, security patching, a named account engineer and a quarterly roadmap review. Feature development is quoted separately so your support fee stays predictable.
Can you integrate with the software we already run?
Almost always. We routinely integrate with accounting systems, payroll, tax and fiscal authorities, payment gateways, delivery aggregators, WhatsApp Business, e-commerce storefronts and hotel channel managers. If an API exists we can work with it; if it does not, we will tell you honestly what the workaround costs.
Does the software work without internet?
Our POS products are offline-first. Billing, printing and stock deduction continue during an outage, transactions queue locally, and everything reconciles automatically on reconnect with conflict-free merge rules. Nothing is lost and no duplicates are created.
Where is our data stored, and how is it secured?
You choose the region — we deploy to AWS or Azure in the jurisdiction you require, or on-premise where regulation demands it. Data is encrypted at rest and in transit, access is least-privilege and audited, dependencies are scanned in CI, and backups are tested with point-in-time restore.
Will you train our staff?
Yes, and it is included in every deployment. We run role-based sessions on the actual hardware your team will use, leave printed quick-reference cards at each station, and stay on-site or on-call through the first week of live trading.
What happens if we need changes after launch?
Small adjustments in the first 30 days are covered as part of the deployment. Beyond that, changes are quoted as scoped enhancements and scheduled into a sprint. Most retained clients run a rolling improvement budget with us.
Do you work with clients outside Pakistan?
Yes — roughly half of our current work is for clients in the UAE, Saudi Arabia, the UK, the US and Australia. We handle locale-specific tax rules, currencies, right-to-left layouts and fiscal invoicing requirements, and we schedule overlapping working hours with your timezone.